<html><body><div style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000"><div>Hi Kossi,</div><div><br data-mce-bogus="1"></div><div> Your problem resembles to one I recently encountered. My setup is similar with Ubuntu 20.04 LTS on a vm and I installed</div><div>intelmq 2.3.1, intelmq-manager and intelmq-api from package repos as you did.</div><div><br data-mce-bogus="1"></div><div> Check that you have the following symlinks in place, well, I'm assuming apache2 here. I hope it's applicable to your case:</div><div><br data-mce-bogus="1"></div><div><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 13.3333px; background-color: #ffffff; float: none; display: inline !important;" data-mce-style="color: #000000; font-family: arial, helvetica, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 13.3333px; background-color: #ffffff; float: none; display: inline !important;">/etc/apache2/conf-available/manager-apache.conf -> ../../intelmq/manager-apache.conf</span><div style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fdfdfd; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; clear: both;" data-mce-style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fdfdfd; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; clear: both;"><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;" data-mce-style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">/etc/apache2/conf-available/intelmq-api.conf -> ../../intelmq/api-apache.conf</span></div><div style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fdfdfd; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; clear: both;" data-mce-style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fdfdfd; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; clear: both;"><span><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;" data-mce-style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">/etc/apache2/conf-enabled/manager-apache.conf -> ../conf-available/manager-apache.conf</span></span><div style="clear: both;" data-mce-style="clear: both;"><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;" data-mce-style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">/etc/apache2/conf-enabled/intelmq-api.conf -> ../conf-available/intelmq-api.conf</span></div></div><div style="clear: both;" data-mce-style="clear: both;"><br></div><div style="clear: both;" data-mce-style="clear: both;">Also check that you have </div><div style="clear: both;" data-mce-style="clear: both;"><br></div><div style="clear: both;" data-mce-style="clear: both;"><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fdfdfd; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;" data-mce-style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fdfdfd; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Alias /intelmq-manager /usr/share/intelmq_manager/html/</span><div style="clear: both;" data-mce-style="clear: both;"><br></div><div style="clear: both;" data-mce-style="clear: both;">in the site you've enabled, i.e. the site offering intelmq-manager under</div><div style="clear: both;" data-mce-style="clear: both;"><br data-mce-bogus="1"></div><div style="clear: both;" data-mce-style="clear: both;">/etc/apache2/sites-enabled/mysite.conf</div><div style="clear: both;" data-mce-style="clear: both;"><br data-mce-bogus="1"></div></div><div style="clear: both;" data-mce-style="clear: both;"> and then run</div><div style="clear: both;" data-mce-style="clear: both;"><br></div><div style="clear: both;" data-mce-style="clear: both;">a2enconf manager-apache</div><div style="clear: both;" data-mce-style="clear: both;">a2enconf intelmq-api</div><div style="clear: both;" data-mce-style="clear: both;"><br data-mce-bogus="1"></div><div style="clear: both;" data-mce-style="clear: both;"> and restart apache2.</div><div style="clear: both;" data-mce-style="clear: both;"><br data-mce-bogus="1"></div><div style="clear: both;" data-mce-style="clear: both;">Cheers, Mika</div></div><div> </div><div><br></div><hr id="zwchr" data-marker="__DIVIDER__"><div data-marker="__HEADERS__"><b>From: </b>"intelmq-users" <intelmq-users@lists.cert.at><br><b>To: </b>"Sebastian Wagner" <wagner@cert.at>, "intelmq-users" <intelmq-users@lists.cert.at><br><b>Sent: </b>Thursday, 8 April, 2021 18:03:53<br><b>Subject: </b>Re: [IntelMQ-users] Need help on issue with installation of intelmq<br></div><div><br><style><!--

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<p class="MsoNormal">Hi dear Sebastian</p>
<p class="MsoNormal"><span lang="EN-US">For the answers please see below:</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<ol start="1" type="1">
<li style="mso-list:l0 level1 lfo1"><span lang="EN-US">How did you install IntelMQ API?</span></li></ol>
<p><span lang="EN-US">R. I tried the two ways in the documentation and got the same result. Presently I used the installation from the install package home as below:</span></p>
<p><span lang="EN-US">echo 'deb <a href="http://download.opensuse.org/repositories/home:/sebix:/intelmq/xUbuntu_20.04/" target="_blank">
http://download.opensuse.org/repositories/home:/sebix:/intelmq/xUbuntu_20.04/</a> /' | sudo tee /etc/apt/sources.list.d/home:sebix:intelmq.list</span></p>
<p><span lang="EN-US">curl -fsSL <a href="https://download.opensuse.org/repositories/home:sebix:intelmq/xUbuntu_20.04/Release.key" target="_blank">
https://download.opensuse.org/repositories/home:sebix:intelmq/xUbuntu_20.04/Release.key</a> | gpg --dearmor | sudo tee /etc/apt/trusted.gpg.d/home_sebix_intelmq.gpg > /dev/null</span></p>
<p><span lang="EN-US">sudo apt update</span></p>
<p><span lang="EN-US">sudo apt install intelmq</span></p>
<ol start="2" type="1">
<li style="mso-list:l0 level1 lfo1"><span lang="EN-US">What OS and Version do you use?</span></li></ol>
<p><span lang="EN-US">root@shadowServer:/home/shadow_server/Desktop# hostnamectl</span></p>
<p><span lang="EN-US">   Static hostname: shadowServer</span></p>
<p><span lang="EN-US">         Icon name: computer-vm</span></p>
<p><span lang="EN-US">           Chassis: vm</span></p>
<p><span lang="EN-US">        Machine ID: 09e00ff399794cc7bd0b62240e67fde2</span></p>
<p><span lang="EN-US">           Boot ID: b76d3921591e498187b6aa64b88ebb05</span></p>
<p><span lang="EN-US">    Virtualization: oracle</span></p>
<p><span lang="EN-US">  Operating System: Ubuntu 20.04.2 LTS</span></p>
<p><span lang="EN-US">            Kernel: Linux 5.8.0-48-generic</span></p>
<p><span lang="EN-US">      Architecture: x86-64</span></p>
<ol start="3" type="1">
<li style="mso-list:l0 level1 lfo1"><span lang="EN-US">What does the error log show?</span></li></ol>
<p class="MsoListParagraph"><span lang="EN-US">Please see attached file for the error log. Actually I don’t know the exact information you are looking for in it.</span></p>
<ol start="4" type="1">
<li style="mso-list:l0 level1 lfo1"><span lang="EN-US">What does your intelmq sudoers configuration look like?</span></li></ol>
<p style="margin-left:.25in"><span lang="EN-US">Please for this question I did not understand what you are asking for. Can you please explain?</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<div>
<p class="MsoNormal"><span style="mso-fareast-language:FR">Cordialement / Best Regards,
</span></p>
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<span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F;mso-fareast-language:FR">Thank you.
</span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black;mso-fareast-language:FR"></span></p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:FR">From:</span></b><span lang="EN-US" style="mso-fareast-language:FR"> Sebastian Wagner <wagner@cert.at>
<br>
<b>Sent:</b> Thursday, April 8, 2021 12:58 PM<br>
<b>To:</b> Kossi DOH <kdoh@cda.tg>; intelmq-users@lists.cert.at<br>
<b>Subject:</b> Re: [IntelMQ-users] Need help on issue with installation of intelmq</span></p>
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<p class="MsoNormal"> </p>
<p>Hi,<span style="mso-fareast-language:FR"></span></p>
<p>Is that the same error as you posted on the IHAP list?</p>
<p>1. How did you install IntelMQ API?<br>
2. What OS and Version do you use?<br>
3. What does the error log show?<br>
4. What does your intelmq sudoers configuration look like?</p>
<p>Sebastian</p>
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<p class="MsoNormal">On 4/8/21 2:04 PM, Kossi DOH via IntelMQ-users wrote:</p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><span lang="EN-US">Hello teams</span></p>
<p class="MsoNormal"><span lang="EN-US">Please is anyone able to help me solve this issue? I finished the installation of intelMQ and intelMQ manager. But when I open the manager I have the following error as shown below:</span></p>
<p class="MsoNormal"><span lang="EN-US"><br>
<br>
</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Attached is the log from the web server.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:FR">Cordialement / Best Regards,
</span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:9.0pt">Kossi DOH<br>
</span></b><span lang="EN-US" style="font-size:9.0pt">Analyste Cyber Securite</span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:9.0pt">CYBER DEFENSE AFRICA S.A.S.</span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt">Mobile: +228 70 54 93 26</span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:9.0pt"><a href="http://www.cda.tg" target="_blank"><span style="color:#0563C1">www.cda.tg</span></a>
</span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:9.0pt">This information is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material.
 Unauthorised use of this information by a person or entity other than the intended recipient is prohibited by law. If you received this by mistake, please immediately contact the sender by email or phone and delete this information from any computer.
</span><span style="font-size:9.0pt">Thank you. </span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="mso-fareast-language:FR"><br>
<br>
</span></p>
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<pre>-- </pre>
<pre>// Sebastian Wagner <a href="mailto:wagner@cert.at" target="_blank"><wagner@cert.at></a> - T: +43 1 5056416 7201</pre>
<pre>// CERT Austria - <a href="https://www.cert.at/" target="_blank">https://www.cert.at/</a></pre>
<pre>// Eine Initiative der nic.at GmbH - <a href="https://www.nic.at/" target="_blank">https://www.nic.at/</a></pre>
<pre>// Firmenbuchnummer 172568b, LG Salzburg</pre>
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